36bet Terms & Conditions — The Complete Guide to Using Our Platform

Welcome to 36bet.biz. These Terms & Conditions ("Terms") apply to your use of all services on the 36bet platform. By visiting the website, creating an account, or using any of our services, you are deemed to have accepted these Terms.

These Terms & Conditions constitute a legal agreement between 36bet and its users. It is important that you read and understand them carefully. If you do not agree with any of the terms, please refrain from using our platform.

These Terms & Conditions have been written in Bengali for the convenience of users in Bangladesh. However, in the event of any legal dispute, the English version shall be considered the authoritative text.

To open an account and enjoy betting services at 36bet, the following conditions must be met:

• You must be 18 years of age or older. 36bet is strictly prohibited for minors.
• Each individual may register only one account. Maintaining multiple accounts is strictly prohibited.
• All information provided at registration must be accurate, truthful, and up to date.
• Members are solely responsible for keeping their account login credentials — username and password — confidential.
• You are responsible for all activity carried out through your account.

As part of KYC (Know Your Customer) verification, 36bet may request your identity documents, address details, or banking information at any time. Until verification is complete, withdrawals and certain other services may be temporarily suspended.

The following rules apply to all members when placing bets at 36bet:

• Once a bet is confirmed, it cannot be cancelled unless 36bet identifies a technical error.
• Pre-match and live betting rules differ. In Live Betting, if the odds change, your bet will be settled at the updated odds.
• If a match is cancelled or abandoned, the stake will be refunded.
• Minimum and maximum bet amounts are set individually for each event.
• 36bet reserves the right to void any bet where an obvious error in the odds is identified.
• System bets, combo bets, and single bets each follow different rules — full details for each can be found on the FAQ page.

36bet's algorithm automatically detects unusual betting patterns. To ensure fair play, 36bet may review any account's betting activity at any time.

36bet offers a variety of bonuses and promotions. Keep the following terms in mind to make the most of them:

• The welcome bonus is available to new members only and applies to the first deposit.
• Each bonus comes with a specific wagering requirement that must be met before any withdrawal can be made.
• Bonuses are generally valid for 30 days. Any bonus not used within the specified period will be automatically forfeited.
• Multiple bonuses cannot be active simultaneously unless specifically stated otherwise.
• Winnings from bets placed with bonus funds cannot be withdrawn in full — only the net profit (excluding the bonus amount) is eligible for withdrawal.

The following rules are strictly observed for all financial transactions at 36bet:

• The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳1,000.
• Withdrawal requests are typically processed within 24 hours. With KYC verification complete, funds usually arrive within 2 minutes.
• Withdrawals must be made through the same method used for the deposit — if you deposited via Mobile Pay, you must withdraw to Mobile Pay.
• A maximum daily withdrawal limit applies, which may vary depending on your account level.
• For suspicious transactions, 36bet may request additional information for verification purposes.

36bet is deeply committed to responsible betting. We believe betting should be a form of entertainment — never a source of income.

• Deposit limit: You can set your own daily, weekly, or monthly deposit limits at any time.
• Betting break: If needed, you can take a cooling-off period of anywhere between 24 hours and 30 days.
• Self-Exclusion: A long-term self-exclusion option is available. Once activated, it cannot be reversed until the requested period has elapsed.
• Reality Check: A feature is available to view your hourly session time and spending summary.

If you feel that betting is having a negative impact on your life or the life of someone close to you, please reach out to us or Responsible Gaming View the page.

36bet reserves the right to suspend or permanently close an account without prior notice under any of the following circumstances:

• Registering with false or incomplete information.
• Operating multiple accounts.
• Evidence of bonus abuse or system manipulation.
• Suspicion of money laundering or any illegal activity.
• Evidence of underage use.
• Disrespectful or threatening behavior toward 36bet staff will not be tolerated.

Members may request to close their account at any time. Any verified balance can be withdrawn before the account is closed.

36bet takes the protection of your personal data very seriously. We safeguard your information using SSL encryption and internationally recognized security standards.

• Your personal information is never sold to third parties.
• Information may be disclosed to regulatory authorities where required by law.
• Anonymized data is used for service improvement and analytics.

For more details, visit our Privacy Policy Read the page.

For any complaints, please contact us first at support@36bet.biz. Our team will respond within 48 hours.

• Step 1: Contact the customer support team.
• Step 2: If unresolved, escalate your complaint to senior management.
• Step 3: Dispute resolution through the regulatory authority.

36bet reserves the right to modify, amend, or update these Terms & Conditions at any time. For significant changes:

• Prior notice will be sent to your registered email address.
• A notice will be published on the website.
• Updated Terms will take effect from the date the changes are made.

Continued use of the platform following any changes will be considered acceptance of the updated terms. We recommend checking this page regularly to stay informed.