Data Protection

36bet Privacy Policy — Our Commitment to Protecting Your Data

Your personal information is our highest priority. This Privacy Policy clearly explains how 36bet collects, stores, and safeguards your data.

Last Updated: January 2026
Section 01

Introduction & Scope

36bet.biz takes your privacy seriously. This Privacy Policy ("Policy") explains how we collect your personal information, how we use it, and how we keep it secure. By using our platform, you are considered to have consented to the use of your information as described in this Privacy Policy.

This policy applies to 36bet's website, mobile app, and all other services. We are committed to full transparency about where your data goes, why it's used, and what rights you have.

Please Note: 36bet never sells your personal information to third parties. Your data is used solely for service improvement and legal compliance.

Section 02

What Information We Collect

36bet collects the following types of information for various purposes:

Data Type What's Included Time of Collection
Identity Information Name, date of birth, national ID number At Registration
Contact Information Email address, mobile number, residential address Registration & KYC
Financial Information Payment methods, transaction history During Deposit/Withdrawal
Technical Information IP address, device information, browser type During Site Visits
Usage Data Betting history, preferred sports, session times While Using the Platform

We only collect information that is necessary. No unnecessary data is requested. Nothing is collected beyond what you voluntarily provide.

Section 03

Purpose of Data Use

36bet uses your information for the following purposes:

  • Account Management: To verify registration, secure login, and protect your account.
  • Service Delivery: To provide betting services, process payments, and deliver customer support.
  • KYC Verification: To verify age, identity, and the validity of financial transactions.
  • Fraud Prevention: To detect account fraud, money laundering, and suspicious activity.
  • Service Improvement: To analyze user experience and improve the platform.
  • Contact: To send promotional offers, updates, and important notifications.
  • Legal Obligations: To comply with regulatory requirements and prepare mandatory legal reports.

If you no longer wish to receive promotional emails or SMS, you can opt out through your account settings or by emailing support@36bet.biz.

Section 04

Data Sharing Policy

36bet never sells your personal information. However, data may be shared with selected third parties in certain circumstances:

  • Payment Provider: Approved payment gateways including Mobile Pay and Nagad — used solely to process transactions.
  • Technology Partners: Server hosting and data analytics providers, under strict confidentiality agreements.
  • Regulatory Authority: To government or regulatory authorities where required by law.
  • Fraud Prevention Agencies: With industry-recognized bodies for anti-money laundering and fraud detection.

Before sharing your information with any third party, we ensure they meet our privacy standards. They are not permitted to use your data for any purpose beyond what is agreed upon.

Section 05

Cookie Policy

The 36bet website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser.

Cookie Type Purpose Duration
Essential Cookies Login sessions, security tokens Deleted at End of Session
Functional Cookies Remembering language preferences and UI settings 1 Year
Analytics Cookies Traffic analysis, page performance 2 Years
Marketing Cookies Displaying Relevant Advertisements 90 Days

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain features on the site to stop working properly.

Section 06

Data Retention & Protection

36bet uses industry-standard security technology to keep your information safe:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
  • Two-Factor Verification: Two-Factor Authentication (2FA) is supported for account login.
  • Data Encryption: All sensitive data stored is kept in encrypted form.
  • Regular Audits: Regular system audits are conducted by third-party security specialists.
  • Restricted Access: Only authorized personnel have access to the data they need.

Your data is generally retained for up to 5 years after account closure, as it may be required to meet legal obligations and resolve disputes.

Security Tip: Never share your password with anyone. 36bet will never ask for your password by phone or email.

Section 07

Your Data Rights

Every member registered with 36bet has the following rights regarding their personal data:

  • Right of Access: You can request a copy of the data we hold about you at any time.
  • Right to Rectification: You may request a correction if any of your information is inaccurate.
  • Right to Erasure: You may request deletion of your data under certain circumstances.
  • Right to Restrict Processing: You can request that the processing of your data be restricted in certain circumstances.
  • Right to Portability: You can request a copy of your data in a machine-readable format.
  • Right to Object: You can opt out of having your information used for marketing purposes.

To exercise any of these rights, email us at support@36bet.biz. We will respond within 30 business days. In some cases, legal obligations may prevent us from fulfilling a request.

Section 08

Children's Privacy

36bet's services are intended exclusively for adults (18+). We do not knowingly collect personal information from anyone under the age of 18.

If we suspect that a minor has registered on our platform, we will immediately close that account and delete all associated data. If you become aware of a minor using our platform, please notify us at support@36bet.biz.

Section 09

Third-Party Links & Services

The 36bet platform may occasionally reference third-party services, such as payment gateways. These third parties have their own privacy policies, and 36bet is not responsible for their practices.

We recommend reading the privacy policy of any third-party service before using it.

Section 10

Policy Change Process

36bet may update this Privacy Policy from time to time. For any significant changes:

  • Advance notice will be sent to your registered email address.
  • A notice will be displayed at the top of the website.
  • The "Last Updated" date at the top of the page will be changed.

Continued use of the platform after any changes will be considered acceptance of the updated policy.

Section 11

Contact Details

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to us through the following:

  • Email: support@36bet.biz
  • Average Response Time: Within 48 Business Hours
  • Support Language: Bengali & English

Our data protection team is available seven days a week to address any concerns you may have regarding your information.

Why 36bet's Privacy Is Different

The core pillars of our commitment to protecting your data

Military-Grade Encryption

Every transaction and piece of personal information is protected by 256-bit SSL encryption — the same technology used by the world's leading banks.

Your data is never sold

36bet never sells your personal data to advertisers or third parties. Your data belongs to you alone.

Full Control in Your Hands

You have complete rights to view, correct, or delete your own data. Any request is processed within 30 days.

Identity Protection

KYC information is stored with the highest level of security. Internal access is strictly limited, and every access is logged.

Regular Security Audits

Our systems are regularly audited by independent security experts. Any vulnerabilities found are resolved immediately.

Transparent Communication in Bengali

Everything is explained in plain, simple language instead of complex legal jargon. If you have any privacy-related questions, you can get answers in Bengali.

Your Data Protection Rights

36bet respects each member's rights

Right to Access

The right to request a copy of all data we hold about you.

Right to Rectification

The right to request correction of any inaccurate or incomplete information.

Right to Erasure

A request to permanently delete your data under specific conditions.

Right to Restriction

Request to temporarily restrict the processing of disputed data.

Right to Portability

The ability to receive your data in a machine-readable format.

Right to Object

The right to object to your data being used for marketing or profiling purposes.

Frequently Asked Questions

Most frequently asked questions about the Privacy Policy

No, never. 36bet does not sell your personal information to any third party. Data is only shared with selected partners for service delivery or legal compliance, and strictly under confidentiality agreements.

Data is typically retained for up to 5 years after account closure, to meet legal obligations, resolve disputes, and maintain financial records. After this period, all data is securely deleted.

Email us at support@36bet.biz with your request. Once your identity is verified, your request will be processed within 30 business days. You can also log in to your account to view certain information directly.

You can still use the site with non-essential cookies disabled. However, disabling essential cookies related to login sessions and security may affect core site functionality. You can manage cookie preferences directly from your browser settings.

You will be notified at your registered email address before any significant changes take effect. The "Last Updated" date at the top of this page will always reflect the most recent revision. We recommend reviewing this page periodically.

In some cases, data may be stored on international servers due to cloud infrastructure or technology partnerships. In all such cases, international data protection standards are followed and the same privacy guarantees apply.

Start Betting on a Safe & Trusted Platform

36bet is committed to protecting your privacy. Register with confidence and enjoy the best betting experience in Bangladesh.

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