Responsible Gaming

Responsible Gambling at 36bet — The Right Path to Safe Betting

Betting is entertainment, not an obligation. 36bet believes every player should know their limits — and we're committed to helping you understand and stick to them.

18+ Only Age Verification Is Mandatory
Session Limit Set It Yourself
Budget Control Set a Deposit Limit
Self-Exclusion Take a Break Anytime

What is responsible gaming and why does it matter?

Responsible gaming at 36bet means keeping betting an enjoyable form of entertainment — where you stay in control, avoid financial and emotional harm, and maintain a healthy balance with your family and daily responsibilities.

We know that many people in Bangladesh enjoy betting on cricket or football for fun. But sometimes this habit can slowly become a problem — especially when the urge to bet more to recover losses starts to take hold.

At 36bet, your safety and wellbeing always come first. That's why we offer not just betting features, but a range of tools and support measures to help keep you protected.

36bet's Core Principles: Betting should always be a form of entertainment. If you feel like it's taking over your life, now is the time to seek help.

Responsible betting isn't just a personal choice — it's a culture we can build together. At 36bet, we're proud to be part of that culture.

Take Action Now

1
Set Your Budget

Decide in advance how much you're willing to spend each week or month, then set a deposit limit accordingly.

2
Manage Your Time

Set a daily limit on how long you spend betting. Use the session timer to stay on track.

3
Check Yourself

Use the self-assessment quiz below to evaluate your betting habits.

4
Take a Break When You Need One

Whenever you feel your betting is getting out of control, activate self-exclusion or a cooling-off period.

36bet's Responsible Gaming Tools

Features we provide to keep your betting experience safe

Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Limits take effect immediately once set, and any increase requires a 24-hour cooling period.

Session Time Limit

Set a maximum duration for each betting session. Once the time is up, you'll be logged out automatically and receive a reminder.

Loss Limit

Set a cap on how much you're willing to lose within a given period. Once that limit is reached, betting will be stopped automatically.

Cooling-Off Period

If you need a short break, you can temporarily close your account for anywhere between 24 hours and 6 weeks. No bets or deposits will be allowed during this time.

Self-Exclusion

Activate a self-exclusion period lasting anywhere from 6 months to 5 years. During this time, your account will be completely inactive and opening a new account will be blocked.

Betting History Report

View a detailed report of all your bets, wins, losses, and deposits. It's a great way to understand your own patterns.

Recognizing the Signs of Problem Gambling

If you notice any of these signs, don't wait to get help.

Financial Warning Signs

  • Borrowing money or breaking savings to place bets
  • Spending money on betting instead of paying bills or rent
  • Chasing losses by placing more bets
  • Hiding the source of money from family
  • Falling into financial difficulty due to betting

Psychological & Behavioral Signs

  • Feeling restless or irritable when not betting
  • Gradually increasing the amount you bet
  • Spending less time with family or friends
  • Lying or hiding the truth about betting
  • Feeling extremely frustrated or angry after a loss
  • Difficulty focusing on work or studies

If you or someone you know shows 3 or more of the signs above, reach out to us right away at support@36bet.biz. Our team will handle your case with complete confidentiality.

Self-Assessment Quiz

Check your betting habits — completely confidential

How safe are your betting habits?

Check any of the statements below that apply to you.

How to Use the Protection Tools

Take these steps easily from your Account Settings

1

Log In

Log in to your 36bet account and click the profile icon in the top right corner.

2

Go to Settings

Go to the "Account Settings" menu and select the "Responsible Gaming" option.

3

Set Your Limits

Set and save the protection that works for you — whether it's a deposit limit, loss limit, or session time.

4

Confirm

You'll receive a confirmation by email or SMS. Limit reductions take effect immediately, while increases require a 24-hour waiting period.

If you run into any issues using these tools, reach out to us at support@36bet.biz. Our support team is always ready to assist you in Bangla.

Protection for Minors

Strict Protection for Users Under 18

36bet is strictly for users aged 18 and above. Age verification is mandatory at registration, and identity documents are checked as part of the KYC process.

If you have children or teenagers at home, take the following steps to keep them away from online betting sites:

  • Keep parental controls enabled on your browser.
  • Never share your account details or password with anyone.
  • Use a lock screen on your device.
  • If a minor is using your account, please notify us at support@36bet.biz.

If you become aware of a minor using 36bet, please inform us immediately. The use of our platform by minors is strictly prohibited.

Our Age Verification Process

Verification at Registration

Providing your national ID or passport number is mandatory at the time of registration.

Document Upload

The KYC process requires you to submit a scan or photo of your identity document.

Manual Review

Our team manually verifies every document before activating an account.

Ongoing Monitoring

Our system is always active in detecting suspicious activity.

Frequently Asked Questions

Top Responsible Gaming Questions

You may apply to return once your self-exclusion period ends. The minimum duration is 6 months and cannot be cancelled early — this is intentional, to ensure you get an adequate break.

Yes, reducing your deposit limit takes effect immediately. However, increasing it requires a 24-hour cooling-off period — designed to protect you from making impulsive decisions.

You can contact us at support@36bet.biz to raise concerns about someone's account. By providing proof of identity and your relationship to them, you can request that protective measures be applied to their account.

During a cooling-off period or self-exclusion, we'll pause all promotional messages and bonus offers to your account. We respect your wellbeing and your need for a break.

Log in to your account and go to "My Bets" or "Betting History" to view a date-by-date breakdown of all your bets, wins, losses, and deposits. Making this a regular habit is good practice.

Yes, completely free of charge. All of 36bet's responsible gaming tools and support services are available at no cost. Our goal is your well-being, not just profit.

Enjoy Safely, Play Responsibly

Betting at 36bet isn't just about the thrill of winning — it's responsible entertainment. Register today and experience safer betting.

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